Tier 3 Support is seeking entry-level technical support agents to provide customer support from home. You must be able to provide customer support for ISP connectivity issues and basic PC troubleshooting. You must have a friendly and professional phone voice, be detail oriented, and be able to multitask in a fast-paced environment. Finally, you must be 18 years of age or older and be able to pass a criminal background check.
You must have a quiet home office environment (no barking dogs, street noise, etc.). Your computer must be 1 ghz or higher and have Windows XP or Vista. You also must have a non-VoIP telephone landline with no call waiting or voicemail (must be able to turn it off, if you do have it), a noise canceling headset, and a high-speed Internet connection.
This is a contract position. Pay is $10 to $12 per hour. If interested email your resume to: hr-tech@tier3support.com. Please put "Tech Support Agent" in the subject line.
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