Work from Home Call Monitoring Supervisor for Consulting Firm

Kowal and Associates, a customer service consulting firm, is seeking a work-from-home call monitoring supervisor.  You must have a minimum of three years of supervisory experience or call center monitoring experience, including coaching and reporting.  You also must have excellent computer skills, strong MS Excel skills, and knowledge of remote call monitoring systems.

Finally, you must have excellent verbal and written communication skills.  If interested in this position, please email your resume with cover letter, including desired pay, to: humanres@kowalinc.com.  Please put "02-06 Monitoring Supervisor" in the subject line of your email.

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